Sellers Privacy Policy

How we protect your information on GlamzKart

1. Introduction

GlamzKart respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect information from sellers on our marketplace platform.

2. Information We Collect

2.1 Personal Information

• Full name and contact details
• Email address and phone numbers
• Date of birth and identity verification documents
• Business address and location information
• Bank account and payment information

2.2 Business Information

• Business name, type, and registration details
• Tax identification numbers (PAN, GST)
• Product catalogs and inventory data
• Sales performance and transaction history
• Customer reviews and ratings

2.3 Technical Information

• IP address and device information
• Browser type and operating system
• Login timestamps and activity logs
• Platform usage analytics

3. How We Use Your Information

3.1 Platform Operations

• Account creation and verification
• Processing orders and payments
• Providing seller dashboard and analytics
• Customer support and dispute resolution
• Platform security and fraud prevention

3.2 Business Services

• Marketing and promotional activities
• Performance analysis and reporting
• Product recommendations and insights
• Training and educational resources

3.3 Legal Compliance

• Tax reporting and regulatory compliance
• KYC (Know Your Customer) verification
• Anti-money laundering checks
• Legal proceedings and investigations

4. Information Sharing

4.1 With Customers

4.2 With Service Providers

• Payment processors for transaction handling
• Logistics partners for shipping services
• Technology providers for platform operations
• Marketing agencies for promotional activities

4.3 Legal Requirements

• Government authorities for tax compliance
• Law enforcement for legal investigations
• Regulatory bodies for compliance audits
• Courts for legal proceedings

5. Data Security

5.1 Security Measures

5.2 Access Controls

• Role-based access to seller information
• Regular access reviews and updates
• Secure authentication protocols
• Activity monitoring and logging

6. Data Retention

• Account information retained while account is active
• Transaction records kept for 7 years for tax compliance
• Marketing data retained until consent is withdrawn
• Security logs maintained for 2 years
• Deleted data securely destroyed within 30 days

7. Your Rights

7.1 Access and Control

• Access your personal and business information
• Update or correct inaccurate information
• Download your data in portable format
• Request deletion of non-essential data
• Withdraw consent for marketing communications

7.2 How to Exercise Rights

8. Cookies and Tracking

8.1 Types of Cookies

• Essential cookies for platform functionality
• Analytics cookies for performance monitoring
• Preference cookies for personalized experience
• Marketing cookies for targeted advertising

8.2 Cookie Management

You can control cookie preferences through your browser settings or our cookie preference center. Note that disabling essential cookies may affect platform functionality.

9. International Transfers

• Data primarily stored in secure Indian data centers
• International transfers only with adequate safeguards
• Compliance with applicable data protection laws
• Standard contractual clauses for cross-border transfers

10. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information immediately.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Sellers will be notified of significant changes via email or platform notifications. Continued use constitutes acceptance of the updated policy.

12. Contact Information